Mobile Auto Glass Repair in Winston-Salem: We Come to the Car

Winston-Salem Auto Glass is Impex Auto Glass serving Winston-Salem. Impex’s nearest shop is in Greensboro, about 25 miles east on W Market St, and in Forsyth County and the towns around it the service is mobile. Impex describes its options as mobile and no-contact: you do not need to be standing by the car for most of the work, as long as it is unlocked or the keys are handed over and someone is reachable by phone.

Places a mobile visit works

• Home. A driveway or a garage. A garage with room to open both front doors is ideal in any weather.
• Work. An office or factory car park, with the property’s permission. Many Winston-Salem employers’ lots off Stratford Road, University Parkway and the downtown streets work well.
• Apartments and campuses. A resident lot, if the space is level and the management allows it. Near Wake Forest University and downtown, a covered deck is often the easiest place.
• Somewhere else safe. A family member’s driveway in Clemmons or Lewisville, or a quiet corner of a large lot.

What does not work: the shoulder of I-40 or US 52, a busy street space, or a sloped drive where the car sits steeply nose-down. Safety for the technician and an even surface for the glass both matter.

What the spot needs

1. Room around the car. About enough to open both front doors fully and walk round the front, so the glass can be lifted out and in.
2. Level ground. A new windshield is set in an even bead of adhesive. A level car helps it seat evenly, and calibration targets need level ground too.
3. Shelter from rain. Fresh urethane and an open windshield frame must stay dry. Under cover, the job can go ahead in poor weather; in the open, it waits.
4. Access to the car. Keys handed over or the car unlocked, and the dash and doors cleared of anything you do not want moved.
5. Somewhere to leave it. After a windshield, the car stays still until the technician says it can be driven.

A mobile visit, start to finish

1. You send the details. The vehicle, the damage and the address where the car will be, through the quote form or by phone.
2. Impex matches the part. The glass is checked against your VIN and ordered, and the quote comes back with nothing added for fuel, delivery or disposal.
3. A time is agreed. Impex sets the appointment with you and confirms the place, including whether it is covered.
4. The technician arrives. The car is checked over, the dash and paint are protected, and the damaged glass is removed.
5. The new glass goes in, and on a windshield the forward camera is calibrated when the car needs it.
6. The hand-back. You are told when the car can be driven and what to avoid for the first day, and any glass debris is cleared away.

Getting the car ready

Before the visit, take a car seat, a dash camera, toll transponder or phone mount off the windshield if you can, and clear the front seats and dash. Empty the door pockets on the side being worked on. If a window has been broken, leave the glass where it fell rather than sweeping it into the door; it comes out with the vacuum. Park nose-out if you can, so the front of the car has room for the work.

Work vehicles and fleets

Vans, pickups and company cars are often easier to fix where they are parked than to take out of service for a trip to a shop. Impex describes fleet work as a focus of its business and says it stocks common fleet glass. If several vehicles at one Winston-Salem yard need glass, say so in the quote request so the visits can be planned together.

Weather and the Piedmont

Rain storms and cold, damp mornings both affect glass work in Winston-Salem. The Auto Glass Safety Council says the time a car should stay still after installation varies with the adhesive used and the atmospheric conditions at the time of replacement. Rain on an open frame or a wet bonding surface is not acceptable, and cold slows curing. A mobile appointment may be moved when the weather or the place will not let the work be done properly. A covered space keeps it on the calendar.

How long to plan for

The times Impex gives for its main jobs:

Times as Impex states them; the technician confirms the time for your vehicle.

Job	Time Impex gives	After the work
Windshield replacement	About one hour, plus a short cure	Most cars back on the road within two hours; no washing or door slamming for 24 hours
Camera calibration	30 minutes to 2 hours	Depends on the vehicle and whether it is static, dynamic or both
Side window	30 to 60 minutes	Drive straight away
Back glass	One to two hours	No rear defroster for 24 hours

For a windshield on a car with a forward camera, add the calibration to the replacement. Plan a morning or an afternoon, not a lunch break.

Calibration on a mobile visit

Impex says it performs ADAS calibration on site immediately after windshield replacement, with static and dynamic calibration in one visit. Static calibration uses targets in front of the car and needs level ground with room around it; dynamic calibration needs the car driven on suitable roads in reasonable weather. When you book a windshield for a car with lane keeping or automatic braking, ask where the calibration for your vehicle will be done, and choose the spot to suit. The ADAS calibration in Winston-Salem page explains both methods.

Chip repair on the spot

Not every mobile visit is a replacement. A small chip, Impex’s rule being one smaller than a quarter, often away from the edges and not in front of the driver, can be filled with resin at the car. ROLAGS puts the outer limit for repairable stone breaks at two inches across. Repair is quicker, keeps the original windshield and its bond, and on most cars avoids a calibration altogether. If you are not sure which you need, send a photo with the quote form.

Mobile across Forsyth County and beyond

Visits cover Winston-Salem and the towns west and south of it: Clemmons along I-40 by the Yadkin River, Lewisville on US 421, Pfafftown on Yadkinville Road, Bermuda Run and Advance across the river in Davie County, and Lexington, about 20 miles south on I-285. The service areas page has the list, and Davidson County drivers have their own page on windshield replacement in Lexington.

For the steps of the work itself, see windshield replacement in Winston-Salem and back and side glass replacement.

Questions people ask